This also gives restorers a reliable and qualified solution to meeting short-term spikes in demand. The time-consuming part of this strategy involves the due diligence work behind establishing these partnerships. I recommend these agreements be documented in writing prior to execution and revisited on an annual basis regardless of how close the professional or personal relationship is.
I have seen too many friendships ruined because verbal and handshake deals were not upheld. Creating a scalable operation is not an easy venture. It takes a tremendous amount of time in research, analysis, and negotiation. The benefits, however, are unmistakable.
Timothy E. Tim is a leading expert in operational systems, policies, and procedures, as well as restoration project management training, with almost 20 years of experience in the restoration industry. Through Violand, Tim works with companies to develop their people and their profits. To reach him, visit Violand. This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block.
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Better estimators will spend hours pricing out a job in order to ensure thorough work. The more details covered, the more revenue earned from the project to offset the costs associated with that job. They utilize a broader based pricing model sourced from industry price schedules. The same is true for labor and its nuances. The more accurate and detailed the estimate, the more likely the company will achieve financial success.
Restoration contractors utilize two groups of services. The first is referred to as emergency services and the second is referred to as remediation. Within each group are several different services. The following describe the two groups and their various services. Emergency Services — Services provided within 72 hours of the incident.
Remediation — Services to restore the damaged property back to its state prior to the incident. The above two groupings and their respective services are customarily performed by restoration contractors.
For the restoration contractor, there are some historical business dynamics related to each type of service as I note below. Each of the services a restoration contractor provides has its own set of business dynamics. Allow me to elaborate:.
To effectively render this service a contractor must train a crew of employees that are willing to go out at night to do this kind of work. The better restoration contractors have an enclosed trailer with all the necessary tools and materials to effectively perform these services.
The trailer contains light systems, tools, plywood and other materials to get the job done. The employees are trained to address safety issues and proper protocols to set up and perform the work. Similar to security and containment there are tools involved to perform this service. The number one tool is an industrial water vacuum. Larger restoration contractors use a truck mounted system to suck up the water both fire and water damage jobs require water removal.
Others use portable systems. Other extraction work includes debris removal and even the use of cranes to remove trees from the top of houses. Drying is now a science. Tools include air movers and desiccants for drying the home. Many restoration contractors have a trailer loaded with the necessary gear.
Some even have electrical power generators to augment or replace turned off power to the residence. Many contractors have specialty trained employees to perform this service.
This is the most complex of the restoration service spectrum. Typical skill sets include carpentry, engineering, wiring, plumbing and exterior siding work. Often, masonry work is required due to heat cracking the mortar joints. In addition, to put out the fire, water is used causing additional damage and additional emergency services.
Most jobs are complex in nature and demand the services of cleaning companies for clothing, furniture and fixtures. Unlike fire remediation, water damage is no where near as severe as fire damage. Since water can be immediately extracted and the home and its contents dried quickly, the actual damaged sustained is normally not as severe as fire damage.
Every now and then, a water damage is a result of Class 3 water sewage, pathogens and other highly contaminated sourced water. Most storm damage jobs are exterior in function, sometimes the interior is affected if a tree falls on the home. Health and safety also rely on restoring the structural integrity of a building where people live or work. Engineering and construction principles are tested under flood or fire conditions.
Each restoration job is unique and the clients will rely on you to get it right. The right equipment will make your work easier and more efficient. Water damage is a time-sensitive situation that requires a restoration company to move in right away.
The longer water, mold or fire residue remains in places where it does not belong, the worse the damage can become. When your equipment is right-sized and well-maintained, you are ready to move in and begin the job. For time-sensitive jobs, this could make the difference between landing a restoration job or having it go to your competitor. The professionals at Aer Industries can you choose the right commercial equipment for your restoration business.
We have been servicing the restoration industry for almost 20 years with air movers, air scrubbers and industrial dehumidifiers to handle big and small jobs. Our equipment is heavy-duty and reliable in all climates. We offer a variety of sizes to handle large areas and work in hard-to-reach spaces. Let the professionals at Aer Industries you equip your new restoration business with bulk supplies and contractor mixed packs that will save you money.
We will be here for the life of your business providing maintenance and support on all the equipment we sell. January 19, — Posted in: Blog Over the past 36 years, there has been over climate and weather disasters across the U. Things to Consider Before Starting a Restoration Company: Before you start buying equipment and hiring employees, there are a few things you will want to consider.
To Franchise or Start From Scratch? Ready to Get Started? To recap briefly before we continue, these are the key concepts you need to consider before starting a restoration company: Should I buy a franchise or start from scratch? Is there enough need for restoration services in my area? Do you have the required certifications? If not, how long will it take to get them? Moving Forward and Project Considerations Like other construction industry businesses, restoration is based on projects.
Location, Location, Location The other consideration when deciding how and whether to limit your services is your location. The Downside of Limiting Your Services Limiting your focus, though, could also limit your ability to grow your business.
Permit, Licensing and Insurance Considerations Licensing and permits are important in the construction and restoration industry. Employee Hiring Considerations It would be difficult to run a restoration company without any employees. Equipment and Supplies Purchasing Considerations You cannot accomplish restoration without quality equipment. Always buy commercial-grade equipment for your water restoration business. These items are made to last and are meant to run for hours or even days at a time.
When you are on a job site, you need your equipment to work reliably. Faulty equipment can slow the job down and add costs. Renting equipment because yours stopped working can ruin the profit margin on any job.
Another tip for starting your restoration business is to buy in bulk. You may have only five employees, but you should buy masks and gloves in bulk. You will always use safety equipment and you will get a better when you buy it in larger quantities. Bulk-buying is also available on most equipment. You will likely need multiples of many pieces of equipment , such as air movers. Let the equipment dealer know you are interested in multiple items and see what he can offer you. Contractor mix packs can be purchased as a great way to get a variety of equipment at bulk pricing for a lower cost per unit.
Repeat purchases could also get you a discount at some equipment dealers. For things that you need frequently, like PPE for your crew, cleaning chemicals and building supplies, you may be able to get discounts as a regular customer.
Sometimes, opening a contractor account will earn you a discount on your purchases. Shop around for the deal before purchasing your equipment and supplies. Training and Certification Considerations Training and certifications are especially important in the restoration and reconstruction industry.
Marketing Considerations Having the right equipment and a trained group of employees will make your restoration company competitive, but you still need to get the jobs to grow your business. People like to hire a company they are familiar with — especially if they are dealing with property damage from a natural disaster or a fire.
Business Cards: Everyone in your company who interacts with customers needs a business card. They are a handy way to be sure your company name and contact information are getting out to the public. Business cards leave a professional impression and with word-of-mouth marketing, too. Networking: Since your business relies on getting customers in a certain geographic area, networking with local organizations is important.
You have a specialized service to offer, so think about who might benefit from that service. Anyone who owns property may at some time need your services. Talk with realtors and insurance agents about introducing your company to their clients. The internet is the new yellow pages and the place where people go for information. Create a clean, easy-to-use website for your business that includes all necessary information.
With a website in place, you can take advantage of internet marketing that is often less expensive and more effective than print ads. There are ways to increase your website ranking in search engines, too, so that when people look for a restoration company in your area, your website will be immediately visible.
Google My Business: A Google My Business account will ensure your business information shows up when people search the internet for restoration companies in your area. It is easy to set up and some of the advertising you can get. Google often puts Google My Business listings above search results for related search queries. Create Brand Awareness: People cannot hire your company if they do not know you exist.
Look around your community and notice where you see company names. You want your company name in all of those places. Consider sponsoring local sports teams and getting involved in other community-based activities. Cleaning up the aftermath of a water-related catastrophe that damages homes and businesses gives restoration companies a way to build a business.
Making money in the water restoration business requires taking a few steps to convince people to hire you when their pipes burst or water seeps into unexpected places. Starting the restoration process as quickly as possible helps reduce further structural damage and mold from taking over, an important benefit to mention when convincing people to use your service.
Become familiar with OSHA standards and requirements when it comes to providing restoration services for buildings that experience flooding contaminated with chemicals, sewage or other pollutants. Build credibility and gain certification by joining the Institute of Inspection, Cleaning and Restoration Certification, a non-profit organization dedicated to the inspection, cleaning and restoration service industries.
Most restoration services provide an estimate for the work that needs to be done, such as removing drywall, carpeting and flooring as well as cleaning up debris, drying and getting the humidity out of the space to bring the property back to pre-flood status.
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